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T's & C's and FAQ's Black Friday Sale Nov 2023

UP TO 30%-50% OFF excluding Leather Goods, Wristlets & Sale items

Sale period: Thur 16 Nov 6.00AM until Tues 28 Nov 6.00am AEST 2023

FAQs for Rare Rabbit’s Black Friday Sale:

Q: What is the Black Friday discount?
A: Enjoy up to 30%-50% discount. Our biggest sale of the year and it is only available for a limited time!

Q: Is absolutely everything on sale?
A: It includes about 95% of what we have online. Our sale does not apply to our Leather items, Wristlets and sale items (items already in the sale section).

Q: When does the sale start and end?
A: Our sale begins at 6am AEST Thursday, November 16th 2023 and finishes 6am AEST Tuesday, November 28th 2023.

Q: Is there a Black Friday discount code?
A: No, this sale is super simple! Your discount will automatically apply in your cart.

Q: Can I use another discount as well?
A: Unfortunately not… discount codes can’t be added on top of the Black Friday sale. You can save up any discount code you might have and use it at another time.

Q: What if I bought something just the other day - can I get a refund and buy the product again on sale?

A: Unfortunately we cannot do this for you. We appreciate your understanding.


Q: Can I use my Gift Card?
A: Absolutely! Go crazy!

Q: Why can’t I see my Free Winging It Pendant in my cart?
A: Don’t worry! We will be able to see when you have spent over $200 and we will manually add in your free gift. 

Q: Will I get another free gift if I spend $400 or a third if I spend $600?
A: For sure! We will pop in different colours so you don’t get two of the same!

Q: Do I still get free shipping if I spend over $100?
A: Yes, you do!

Q: How long does shipping take?

  1. Express shipping - we aim to dispatch within 1-3 business days.
  2. Standard shipping - we aim to dispatch within 3-7 business days.
    However the sale volume might knock us about a bit, please be patient & we'll do our very best for you. Standard shipping will depend on your location too.

    Q: Why did my item get refunded?
    A: We are so sorry. Sometimes our inventory does not align when many shopping carts are being filled at the same time and we over-sell an item. In this case, we will contact you regarding a substitution or a refund. If you really like something - please order early to avoid this happening.

 Q: Can you gift wrap my items individually?
A: During the sale period we will not be able to gift wrap your items individually but we will package your items all together beautifully.

 

BLACK FRIDAY CYBER MONDAY SALE - TERMS AND CONDITIONS 

UP TO 30%-50% OFF excluding Leather Goods, Wristlets & Sale items

  • Discount applies during the sale period only

  • All sales are for personal use.

  • No rainchecks, discount not valid on previous purchases/completed sales.

  • Offer not redeemable for cash and not valid with any other offer or discount. No further discounts applied

  • Offer can be redeemed multiple times throughout the promotional period.

  • Please choose carefully as there are no cancellations or returns allowed on sale items if you change your mind.

  • If the item you receive is faulty or significantly different to the pictured item, please contact us at retail@rarerabbit.com and we will make it right.

  • Limited styles available during the promotion period or until sold out.

  • Due to the high demand on sale items, some items may oversell. If this does happen, Customer Service will be in contact and a refund will be issued.

  • All items returned in line with our returns policy will be refunded at transaction cost.